With 35 plus years in the insurance industry, I bring deep, hands-on expertise across auto, property, casualty, and liability claims. For the past 20 years, I’ve held progressive leadership roles—including Manager, Director, AVP, and VP—guiding large, nationwide teams through operational excellence, strategic transformation, and organizational optimization. I’ve led high-impact initiatives that enhanced performance, elevated customer experience, and drove scalable, sustainable results. Whether directing complex claims operations or leading enterprise-wide programs, I’m passionate about building strong cultures, empowering teams, and delivering results that align with business goals.