Explore our range of specialized consulting services tailored to meet your auto and property claims needs. Our team at Craig Perez Consulting has over three decades of experience in providing expert guidance and support in the field of insurance claims.
Auto Claims Consulting
Our Auto Claims Consulting service provides thorough guidance and support to help navigate the complexities of auto insurance claims. We focus on efficiency and accuracy to deliver a smooth claims process from beginning to end, improving the experience for both adjusters and clients.
Our Auto Claims Consulting service offers reliable and precise guidance throughout the claims process, providing clients with the support they need to achieve a successful resolutions.
- Efficient claims process
- Accurate assessment
- Personalized solutions
- FNOL Optimization
- Vendor Coordination Strategies
- Coaching and enablement for all skill levels
Property Claims Consulting
Our Property Claims Consulting service is designed to assist clients in effectively managing and resolving property insurance claims. From initial assessment to final settlement, our team provides expert advice and strategic solutions tailored to your unique cliental.
Our Property Claims Consulting service offers strategic solutions and personalized support to effectively manage and enhance the claims process for both the insureds and the adjusters.
- Strategic advice
- Tailored solutions
- Effective claim management solutions
- Customized workflows for all claims levels
- CAT playbook refinement and surge staffing strategies
- Client experience coaching to reduce friction and improve resolution clarity
Optimization and Transformation of
Streamline operations, elevate performance, and align strategy through tailored optimization and transformation initiatives.
End-to-end workflow analysis to identify friction points and streamline operations
Strategic alignment of people, process, and technology to support business goals
STP expansion and audit protocol redesign for efficiency and accuracy
Leadership enablement through role clarity, coaching, and performance frameworks
Data-driven insights to inform segmentation, staffing, and resource allocation
Roadmap analysis and enhancement recommendations for scalable transformation and continuous improvement
“Working with Craig Perez Consulting has been a game-changer for our company. Their expertise and dedication have helped us navigate complex insurance claims with ease.”